Rider Policies ensure things run smoothly from scheduling a trip, to your timely arrival at your destination and safe return home. Therefor, to ensure a pleasant experience for clients and drivers the following guidelines need to be followed:

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1.  No Smoking or Tobacco Products

2. No Food or Drinks

3. No Alcohol, Drugs, or Weapons

4. No Disruptive Behavior (This could result in loss of transportation privileges

5. Seat belts must be worn at ALL times by ALL passengers

6. Booster seat must be used by those 4 to 8 years of age who are under 4'9" provides by the parent/guardian

7. Children under the age of four (4) or weigh under forty (40) pounds must be secured in a federally approved child safety seat provided by the parent/guardian

8. An adult must accompany children under the age of Thirteen (13) except when contractually obligated

9. A Personal Care Attendant (PCA) may ride for free when medically and physically necessary. This may be a family member, friend, neighbor etc.

10. Drivers are NOT permitted to enter a passengers residence

11. Be courteous and respectful of other passengers and their personal property

12. Driver do not make "non-scheduled" stops

13. Please remove all personal items when exiting the vans

14. Pets are only allowed in vehicles if they are in proper cages